Though Mozilla Firefox is gaining more and more popularity around the globe, still there are many people who face certain issues. Many of the users complain that their Firefox frequently fails to load pages. Additionally, some of the users discover that their Firefox is not loading pages after performing an update.
Therefore, in case you are facing such an issue, then this article will definitely resolve your issue. Hence, you can end your search now and follow this article to the end.
Here in this article, we are going to discuss some of the causes and the solution to fix the issue on your own. Hence, you can now proceed to the next section of the article below.
General Causes Which Doesn’t let Firefox Load Pages
Here, follow this section in order to get to know the causes of this Firefox issue. Knowing the causes before performing the fixing methods will resolve the issue easily. Hence, you can have a look at the points that are given below:
- Incorrect internet connection settings are the root cause of the issue.
- If the internet provider like the modem or router is out of service then also the issue can persist.
- In another case, if there are too many caches and cookies files then you can get this issue.
- An out of date Mozilla Firefox web browser can also lead to the problem.
- Also if the Mozilla Firefox files are corrupt due to virus attack then also the issue can occur.
- Using a proxy server on the system can also lead to the issue.
- In case the website is blocked from the Firefox web browser then it will not load.
- Finally, incorrect DNS address and URL address can also lead to the issue.
- Third-party add-ons can also restrict the pages to load.
Therefore, these are some of the general causes of this Firefox issue. Hence, you can now proceed to the next part of the article.
Eradicate the Issue with Firefox Not Loading Pages with Simple Methods
After knowing the causes, we will try to explain to you the methods to fix the Firefox issue. Before proceeding with the methods, you need to follow all steps provided, so that, things don’t get out of control. Hence, you can now have a look at the methods that are provided as follows:
Method 1: Check the Firefox proxy settings
Disabling the proxy settings form the Firefox web browser can help you to fix the issue. Hence, the steps that you need to perform are mentioned as follows:
- At first, open the Mozilla Firefox web browser by double-clicking on its icon.
- As the Mozilla Firefox opens, you have to click on the Menu button or the three lines at the top right corner of the window.
- After that, click on the Preferences option from the list.
- Now navigate to the Advanced panel in the next window.
- Next, choose the Network tab and then you have to click on the No Proxy check box.
- Once you have done that, save the changes by clicking on the OK button.
- Now close the Mozilla Firefox web browser and then relaunch it.
- After that, you can check if Firefox can load pages or not.
Now, we hope that you are able to fix the issue on your own. However, in case the issue still occurs, you can move to the next method.
Method 2: Try to disable the DNS Prefetching
The DNS prefetching technology is used by Mozilla Firefox to render the web pages in a fast lane. However, due to this feature, you can get this Firefox issue easily. Hence, you have to disable this feature as soon as possible. Therefore, the steps that can help you to do the task are as follows:
- In the first step, you have to again open the Mozilla Firefox.
- After that, type about:config in the address bar of the Firefox tab. Then hit the Enter key.
- Now the following warning will appear: “This might void your warranty!”. So here you have to ignore this message and then click on the I accept the risk! Button.
- While checking the list of Preferences, hold down the Ctrl key and then click on the New option.
- Now click on the Boolean option from the next list.
- Now in the Enter the preference name window, select the network.dns.disablePrefetach option.
- After that, click on the OK button.
- Now if you are asked to set the value, select the True option. Finally, click on the Ok button to complete the process.
- After that, close the Firefox web browser and then relaunch it.
- At last, check that you can load pages on Firefox or not.
So, this is how you can disable the DNS Prefetching on your Firefox web browser. Hence, now you will be able to resolve the issue on your own. For other fixing methods, you can follow the next method.
Method 3: Try to turn off the IPv6 Internet settings
The Firefox web browser has the tendency to switch to the default IPv6 internet settings by itself. Hence, due to this, it can cause the pages to not load. Therefore, you have to avoid this conversion by disabling the IPv6 settings. So, the ste[ps that will help you are provided below:
- Again, open the Firefox web browser and then type about:config in the address bar. Now press the Enter key from the system’s keyboard.
- Now again, you have to ignore the same warning message by clicking on the “I accept the risk!” button.
- After that, in the Search field, enter “network.dns.disableIPv6”.
- Next, you have to search and select the “network.dns.disableIPv6” option from the list of preferences.
- Here you have to alter its value from false to True.
- Once done, save the changes and then relaunch the Firefox web browser.
- Finally, you can check if the page failing to load issue still persists or not.
In case the issue is sorted, then you are good to go. However, if the issue still troubles you then follow the next part of the article.
Method 4: Clear the Caches and Cookies of the Firefox web browser
Having sizeable cookies and caches files can influence the performance of the Firefox web browser. It can also cause many such errors while you browse things on the web browser. Hence, you have to clear the cache and cookies right away. Therefore, you can take help from the steps that are listed here:
- Again open the Menu section of Firefox, by clicking on the three lines at the top right corner of the page.
- Now, proceed to the Library option and then choose the History section.
- After that, you have to click on the Clear Recent History option.
- Now set the Time Range to clear to the Everything option. Also, check all the checkboxes available there.
- Next, click on the Clear Now button in order to start the clearing process.
- Once the process completes, relaunch the Firefox web browser.
- Finally, check if Firefox can load pages or bot.
Now we expect that you will be able to fix the issue on your own. In case you want to know other fixing methods, then proceed to the next section.
Method 5: Remove the Troubled third-party Add-ons from Firefox
According to some of the users, removing the add-ons have helped them to fix the issue. Hence, you can also try out the process on your own. Hence, you can follow the under mentioned steps:
- Here also you have to open the Menu section of the Firefox.
- Now click on the Add-ons option from the list.
- In the Extensions section, find the Add-ons.
- Now one by one select the Add-ons and then click on the Remove button for each.
- After doing this, save the changes.
- Finally, restart the Firefox web browser and then check if you are able to load plages or not.
Therefore, after removing the Add-ons, you will be able to resolve the problem easily. For other fixing methods, we have discussed them in the next section of the article below.
Method 6: Try to update the Mozilla Firefox to its latest version
In some cases, an update is the most direct and effective way to fix the issue. Hence, you can update the Mozilla Firefox to its latest version in order to fix the issue. The steps that you can perform are explained as follows:
- Open the Firefox web browser and then navigate to the Options section.
- After that, scroll down to find the Firefox Update option under the General section.
- Now you have to click on the Check for Updates button to start off with the update process.
- Let the Mozilla Firefox download and update the web browser automatically.
- Once done, you have to relaunch Firefox on your system.
- Finally, check if the issue resolves or not.
Hopefully, now you will be able to fix the issue on your own easily.
In order to end this article, we want to tell you that these are the methods that you can try to troubleshoot the Firefox not loading pages issue. Hence, after following the steps of the method, we expect that the issue no longer bothers you.
However, if the issue is still there, then don’t worry. You can get back to us through the comments section below. Moreover, you can take the help of the professionals to get the issue resolved.